Prescription refills

Rules for prescription refill requests at Bio clinic:

  • Prescription refill service is only offered for Bio Clinic’s current and active patients only. You should have been seen by your doctor atleast once in that  year if you are needing prescription refill.
  • The prescription cannot be a scheduled or controlled medication. For scheduled or controlled medication refill, you need to be seen in person in the clinic by your provider. NO EXCEPTIONS!
  • Note: Bio Clinic DOES NOT OFFER CHRONIC NARCOTIC PAIN MANAGEMENT SERVICES ANY MORE.
  • The medication being asked for refill should have been prescribed by our provider at BIO CLINIC and that medication must in your active medication list, in our medical records.
  • we don’t refill prescriptions which are prescribed by other providers, not from our group.
  • We don’t refill certain prescription without seeing patient in person, for which certain parameters need to be monitored, e.g. blood test etc to make sure medication is still safe to take.
  • If there is concern about medication dosing, side effects or efficacy, you would need to be seen in person.
  • We refill prescriptions for pharmacies located only in State of Arizona.
  • We will refill most medications for 90 days at a time only.
  • We do refill mail order prescription request as well.

How to request for prescription refill:

1- Ask your pharmacy to send us request for prescription refill

2- Call our prescription refill hotline and leave message:

Bio Clinic prescription refill phone line:

928-388-6115

Please when you call into our pharmacy line, you will be promoted to leave following information on our voice server.

Your First & last Name, Date of birth, Name of medication needing refill, Name of pharmacy where you want us to send us prescription refill, name of prescribing provider  and your phone number to call you back.

Please give us 24 hours to refill your prescription. Messages are checked every day and will be answered in the order they were received.

Messages left after hours, on weekends or Holidays, will be on addressed next business days.

3- Via patient portal:

If you have access to patient portal, you can send us message for prescription refill. please provide us with following information:

Name of medication needing refill, Name of pharmacy where you want us to send us prescription refill

Please give us 24 hours to refill your prescription. Messages are checked every day and will be answered in the order they were received.

Messages left after hours, on weekends or Holidays, will be on addressed next business days

patient-portal-button

4: Stop by in person at your provider’s office and ask for refill at front desk.

5. Make an appointment to be seen by your provider and ask for prescription refill in office visit